Privacy policy
We are committed to your privacy. This Privacy Policy describes how Nature Scapes Jewelry collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nature-scapes-jewelry.myshopify.com or otherwise communicate with us (“Site”). This Privacy Policy applies whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using or accessing our website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
We Collect Your Personal Information
We collect personal information about you from a variety of sources. We may use this information to communicate with you, provide services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the services we provide, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our services. Information that you directly submit to us may include: (i) basic contact details including your name, address, phone number, email; (ii) order information including your name, billing address, shipping address, payment confirmation, email address, phone number; (iii) Account information including your username, password, security questions; (iv) shopping information including the items you view, put in your cart or add to your wishlist; and (v) Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Usage data that we collect may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with our Site.
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Site or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and Cookies. Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to process your payments, fulfill your orders, send notifications, create, maintain and manage your account, arrange for shipping, facilitate any returns and exchanges and in connection with any reviews you post.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use our services and register an account through our Site you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our services.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include, but are not limited to:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we may use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.
Children’s Data
Our services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Security and Retention of Your Information
No security measures are perfect or impenetrable, thus we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have a right to (i) request access to personal information that we hold about you, including details relating to the ways in which we use and share your information, (ii) request that we delete personal information we maintain about you, (iii) request that we correct inaccurate personal information we maintain about you, or (iv) receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
We may also use Shopify’s Ad Services. In such case, you may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site. To restrict Shopify merchants that use these ad services from using your personal information, please visit Privacy controls | Control how Shopify uses your data.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes
We may update this Privacy Policy from time to time for operational, legal or regulatory reasons.
Contact
Should you have any questions about our privacy practices, this Privacy Policy, to exercise any of the rights available to you or to register a complaint, please email us at naturescapesjewelry@gmail.com.